Your Emirates ID is one of the most important documents you’ll carry in the UAE. I mean calling it your ‘lifeline’ is pretty much an understatement. That piece of plastic is your official identity card and is linked to everything from banking to government services! But we’re all human, so what happens if it’s lost, stolen, or damaged? Luckily, the process for a lost Emirates ID replacement is simple and can be done right from your phone through the UAEICP app! Keep reading to find out how to replace a lost Emirates ID, what documents are required for replacing a lost Emirates ID, and how much it costs to replace a lost Emirates ID so you know exactly what to expect.
Also read: Making These 4 Mistakes With Your Emirates ID Can Land You Fines Of Up To AED 20,000!
Step 1: Report The Lost Or Damaged Emirates ID
The first thing you need to do is report that your card is missing. Head to the nearest ICP Customer Happiness Centre as soon as you notice your Emirates ID is lost or stolen. This ensures that your old card is deactivated so no one else can use it.
- If your card is damaged, bring the damaged card with you.
- If it’s lost or stolen, take a copy of the ID if you have one. Don’t worry if you don’t. ICP can still confirm your ID number or provide a copy through their system.
This step is crucial in the lost Emirates ID replacement process, so don’t skip it.
Step 2: Documents Required For Your Replacing Lost Emirates ID
Once you’ve reported it, you’ll need to prepare the documents required for replacing a lost Emirates ID. Here’s what you’ll need:
- Original passport and a copy
- Copy of your valid residence visa
- A recent coloured passport-size photo (following ICP requirements)
Depending on your case, you may also need extra documents like your sponsor’s passport copy, your old Emirates ID (front and back), a birth certificate, or a disability certificate. ICP may ask for additional documents depending on your residency type. Having these ready will make the how to replace lost Emirates ID process much smoother.
Step 3: Apply Online Through The UAEICP App
The easiest part is that you don’t even need to go anywhere to apply. You can complete the entire lost Emirates ID replacement process online through the official UAEICP app.
Here’s how:
- Download the app from the App Store or Google Play.
- Sign in with UAE Pass for faster service (or create an ICP account).
- Search for “Replace Emirates ID for Residents” in the menu.
- Fill in your details. This includes your personal information, passport details, residence address, and the reason for replacement (lost, stolen, or damaged).
- Upload your documents and photo as per ICP’s requirements.
- Review and confirm all your information.
- Make the payment using your debit or credit card. Once done, you’ll receive a request number by email to track your application.
This step is where most people find out just how easy how to replace a lost Emirates ID can be.
Step 4: Track Your Application
Once your application is submitted, you can track it online at smartservices.icp.gov.ae. Simply enter your request number in the Quick Search bar, and you’ll see what stage your replacement card is at. This makes the lost Emirates ID replacement process stress-free since you’ll always know what’s happening with your application.
Step 5: Get Your New Emirates ID Replacement!
When your new card is ready, you’ll receive an SMS from Emirates Post or Zajel. If you chose home or office delivery, the courier will contact you to set a delivery time. Otherwise, you can collect it from the courier’s office. Additionally, its important to know that your replacement card will have the same expiry date as the lost or damaged one.
How Much Does It Cost To Replace A Lost Emirates ID?
Now, the big question – how much does it cost to replace a lost Emirates ID? The total fee is AED 451.40, which includes:
- AED 300 for Emirates ID card issuance
- AED 29.40 for e-service fees
- AED 122 for ICP service fees
It may not be free, it’s a small price for peace of mind knowing your identity document is safe and valid again.
So, if your Emirates ID ever goes missing, gets stolen, or even ends up in the washing machine (we’ve all been there), don’t panic. The lost Emirates ID replacement process is designed to be quick and simple, with everything you need right at your fingertips through the UAEICP app.
