If you found yourself at the airport recently, clutching your boarding pass like it was a winning lottery ticket, only to be told your flight’s been cancelled thanks to airspace closures linked to Israel-Iran and other regional tensions, you’re not alone. There were a lot of confused, overheated travellers looking like extras from a modern-day soap opera titled Flights of Fury. While the UAE airspace is very much open, on and off there have been delays, detours and straight-up cancellations. In a nutshell, a little bit of chaos in the air (just a pun, don’t panic peeps!). Naturally, everyone and their bae are now asking: “Can I get my money back?”, “Will I have to sell a kidney to rebook?” or “How exactly do I get my flight refunds?” Deep breaths. Let’s untangle the mess, shall we?
Also read:Here’s Everything You Can Get For ABSOLUTELY FREE at Dubai Airport – From Makeovers To Popcorn!
Rule #1:Do Not Panic-Cancel
Oh, and it’s the only rule pertaining to flight refunds. I just wrote #1 to sound important. Anyhoo, sit tight and drink some water. I know your reflex is to cancel everything and hurl your suitcase dramatically into the corner, but resist. If you cancel, you could end up with nothing but a sad little email saying “Sorry, no refund for you.”
If the airline cancels, on the other hand, they owe you one of the following:
- A full refund
- A free rebooking on the next available flight
- A travel voucher (aka store credit for your postponed holiday life)
So, yes, in this rare twist, waiting wins. For once in your life, procrastination is financially responsible.
Is Your Flight Affected?

Maybe, maybe not. But don’t go guessing, here’s how to actually know:
- Your airline, whether it’s Emirates, Etihad, Qatar Airways or any other airline, should email or call you (assuming your contact info isn’t stuck in 2011).
- If you booked through an agent, call them. Nag gently.
- Still waiting? Hop on their website, click “Manage Booking”, and make sure your phone number and email are updated.
And for the love of your sanity, check your flight status online. Relying on WhatsApp forwards from your cousin’s husband’s friend who “heard something” is not a strategy. Also, airline notifications aren’t always speedy. So check the status on their website or app like it’s your new toxic crush – obsessively and repeatedly.
Also read: UAE Residents, Your FREE Airport Lounge Access May Disappear Without These Steps!
Flight Got Cancelled? Here’s How to Claim Your Flight Refunds
If your airline gives you the dreaded “We regret to inform you…” message, here’s what to have ready:
- Booking reference
- Last name (exactly how it appears on the ticket – spelling matters, my dear reader)
- Flight number
- Date of travel
You’ll likely get one of the Big Three:
- Cash refund
- Free rebooking
- Travel voucher (a.k.a. a second chance at your dream trip)
Once you’ve got your little arsenal of info, either call the airline or speak to your travel agent like your refund depends on it. Because it kind of does. Oh, and preferably without sounding like you’re about to burst into tears. Most people on the other end are just as tired as you. Just don’t expect the refund in 24 hours. These things may take time. Think of it like a skincare routine: nothing visible happens for three weeks, but eventually, something improves.
What About The Hotel You’ve Already Booked?
Good news – most hotels and tour operators are being rather accommodating (a word not always associated with hospitality in high season). Many are offering:
- Date changes
- Refunds
- Sympathy, which while emotionally comforting, sadly won’t pay your credit card bill
Tour operators, especially local ones, are also trying to help, possibly because they’ve seen enough meltdowns the past week to last a lifetime.
Quick Summary On Flight Refunds For Those Who Quick-Scrolled
Here goes:
- Don’t cancel first. Let the airline do it.
- Keep an eye on your booking like it’s a suspicious Tinder date.
- Be kind to customer service. They’re this close to switching off their phones forever.
- Don’t pack your bags again until you’ve received actual confirmation. Optimism is great, but not when you’re dragging a suitcase through Terminal 3.
Yes, it’s frustrating. Yes, your meticulously curated holiday wardrobe may go unworn. And yes, that hotel breakfast will live on only in your Pinterest board dreams. But think of it this way: if your biggest problem today is a delayed vacation and not airspace closure due to geopolitical tension… trust me, you’re doing fine.
You may also like: Dubai Rents Soar In 9 Areas Due To New Metro Line