Smiles, the UAE’s all-in-one super-app, is shining a well-deserved spotlight on its delivery drivers with a new campaign called Smiles Swap. The idea is simple but meaningful: celebrate the everyday champions who keep orders moving and smiles arriving, day in and day out. I have all the details that will get your smiling so keep reading to find out more.
Also read: Ramadan 2026 – 10 Best Suhoors In Dubai Worth Staying Up Late-Night For
Swapping Roles For A Day
The campaign comes to life through a documentary-style video that follows a group of tough-looking but friendly bikers who step into the shoes of Smiles delivery drivers for the day. As they take on delivery duties, they face heavy traffic, intense heat, and long working hours. Getting a real feel for what it takes to keep the city running smoothly.

A Well-Earned Break For Smiles Champions
While the bikers handle the deliveries, the Smiles drivers finally get to enjoy what they usually make possible for others. Thanks to the Smiles app, they spend the day relaxing, enjoying good food, and sharing quality time. A refreshing change from their daily routine.
Funny, Heartfelt & Very Real
The result is a campaign that feels both light-hearted and emotional. It captures the effort, time, and energy delivery drivers put in every single day to make sure customers across the region receive seamless service, often without a second thought.
Putting People First
Smiles Swap reflects Smiles’ people-first approach, not just for its users, but also for the communities and workers who power the platform. It’s a reminder that behind every order, notification, and doorstep delivery is a real person working hard to make life a little easier for someone else.
Now Streaming On Social Media
The film is now live across Smiles’ social channels, offering audiences a fresh and thoughtful look at the everyday champions who make modern convenience possible. One delivery at a time.
So, what are you waiting? Now it’s time to put a smile on your face by shopping on the Smiles app!