Ever had that mini panic attack halfway to the airport when you suddenly can’t remember if you locked the front door? You’re not the only one who worries themselves sick! Leaving your home unattended while travelling can be stressful. But Dubai residents now have access to a smart security solution that can help take that worry off their shoulders. Through a partnership between Dubai Police and e&, homeowners can monitor and protect their properties around the clock with direct support from law enforcement. Keep reading to find out exactly how it works, and how much it costs.
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What Is The Dubai Police Smart Home Security System?
Launched in 2024, the Dubai Police Smart Home Security system is a connected home protection service developed in partnership with e&. It is currently the only home security solution in the UAE that combines 24/7 professional monitoring with direct integration to Dubai Police response services.
The system uses a combination of smart sensors, detectors, and monitoring technology to identify unusual activity inside and around your property. If suspicious activity is detected, an alert is instantly sent to a dedicated monitoring centre. Trained specialists will then assess the situation in real time before escalating it when necessary.
How Can You Sign Up?
Residents interested in the service can register through the official Dubai Police Home Security platform. Here’s how the process works:
- Visit the Dubai Police Home Security website and select Login.
- Click Register and enter your mobile number, verification code, full name, email address, and Emirates ID details. You’ll also need to upload copies of your Emirates ID.
- Add your property location using your address or Makani number.
- Provide a secondary emergency contact.
- Select your preferred package, review the pricing details and terms, and complete payment using a debit or credit card.
Once the registration and payment process is complete, you’ll receive confirmation of your installation appointment.
How Does The System Work?
The service operates through a multi-layered monitoring process that provides continuous protection. After installation, smart sensors and security devices monitor your home 24 hours a day, seven days a week. The system then detects any unauthorised entry attempts or unusual movement.
If a potential threat is identified, an alert is immediately sent to e&’s monitoring centres. Specialists will verify the incident to reduce false alarms. Once the threat is confirmed, the emergency notification is directly forwarded to Dubai Police Command Centres for rapid response and dispatch.
What Happens If A Security Alert Is Triggered?
Whether you’re relaxing on a beach overseas or simply out running errands, the system remains active around the clock. If an alert is triggered, the monitoring team will contact you immediately and provide guidance based on the situation. Depending on the nature of the incident, they may advise you to remain in a safe location, evacuate if necessary, or wait for assistance from authorities.
How Is This Different From A Regular Smart Home Setup
While there are plenty of DIY security systems available, the Dubai Police Smart Home Security system offers several advantages that traditional home setups cannot provide.
1. Direct Police Integration
One of the biggest benefits is the direct connection to Dubai Police Command Centres, allowing for faster emergency response times.
2. Centralised Security Management
The system includes a touchscreen control panel that enables homeowners to manage their security devices and compatible Hassantuk Fire Alarm systems from one place.
3. 24/7 Professional Monitoring
Every alert is reviewed by trained specialists before being escalated. This helps reduce false alarms while ensuring genuine threats receive immediate attention.
4. Comprehensive Maintenance Support
The service includes ongoing technical support, remote monitoring, and maintenance throughout the coverage period. It basically makes ownership virtually hassle-free.
What’s Included In The Package?
The security package includes several components designed to protect both the interior and exterior of your home.
1. Advanced Motion Detectors
These sensors monitor movement inside the property and can distinguish between normal household activity and potentially suspicious behaviour.
2. Door & Window Sensors
Installed on key entry points, these sensors instantly detect unauthorized access attempts and notify the monitoring centre.
3. Smart Control Panel
The touchscreen control hub acts as the command centre for your entire security system, allowing users to monitor alerts and manage connected devices easily.
Installation & Maintenance
Homeowners won’t need to worry about installation or setup. Once your package is purchased, certified technicians handle the entire installation process, ensuring that all devices are positioned for maximum coverage and efficiency. The service also includes five years of maintenance support, covering routine inspections, software updates, system servicing, and hardware repairs, helping keep the security system operating at peak performance.
Pricing & Plans
Dubai Police and e& currently offer several payment options designed to suit different budgets. All prices include 5% VAT, professional installation, round-the-clock monitoring, Dubai Police integration, and five years of maintenance support.
- One-Year Package: AED 311 per month, plus AED 261.45 upfront fees
- Three-Year Package: AED 147 per month, plus AED 261.45 upfront fees
- One-Time Payment Package: AED 3,261.30 upfront
The additional upfront fee covers professional installation and onboarding into the 24/7 monitoring network.
So, you’re heading away for a weekend staycation or a month-long summer escape, and naturally, you are a bit worried about leaving home unattended. So, having an extra set of eyes on your home can make travelling a lot less stressful. And if you feel safer when discovering practical ways to make life in the UAE easier, keep reading Gulf Buzz for all the latest updates!
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