Just between us, dealing with government services can sometimes feel like a chore. Long queues, confusing websites, and figuring out who to call can drain the life out of anyone’s day (not to mention talk time balance). But Dubai has flipped the script by bringing government services straight to your WhatsApp. Yup, just like you text your mom throughout the day, you can now directly message government services to get help with everything from paying your water bill to booking a driving test. It’s convenient, fast, and best of all, available 24/7. Just remember, not all WhatsApp numbers are created equal. It’s super important to only use the ones with the green verification badge. These are the official, government-approved accounts you can trust. Anything else could be a scam. So, let’s make sure you don’t get scammed, and I’ll show you all the verified UAE government numbers you can WhatsApp assistance from!
Give Me A Reason Not To Love The Convenience Of WhatsApp
Amongst the million things Dubai does right, convenience is at the top of the list. Can you imagine how much time you’ll save and how much stress you’ll get to skip out on by having the government service you desperately need to get in touch with, be just a message away? The best part is, you don’t even have to deal with call centre queues or wait days for a reply, the responses are quick and to the point. And with support available in both English and Arabic, you can get the answers you need in a language you’re comfortable with. It’s a smarter, easier way to stay on top of everyday tasks like parking, bill payments, and document applications, all from the convenience your phone.
Official UAE Govt WhatsApp Contacts You Can Trust
1. MoHRE (Labour & Employment Help)
WhatsApp: 600 590 000
If you’ve got questions about your work permit, labour laws, or even domestic worker guidelines, the Ministry of Human Resources and Emiratisation (MoHRE) is just a WhatsApp message away. By sending a message to 600 590 000, you can check your visa status, get legal advice, and even schedule video calls for more detailed support. The service supports both English and Arabic, and it’s even one of the first UAE govt WhatsApp accounts to receive the official green verification badge, so you know it’s safe to use.
For further details, visit their website
2. MoHAP (Birth Certificates)
WhatsApp: +971 4 230 1221
Need to register your newborn? The Ministry of Health and Prevention has made it easy through WhatsApp at +971 4 230 1221. You’ll be guided through the steps to apply for a birth certificate, with an average processing time of about 2 days. The service supports both Arabic and English, and you’ll need basic details like your baby’s Qaid number and your hospital or Emirates ID to get started. It’s a huge timesaver for new parents juggling a million other things to have this UAE govt WhatsApp number under their belts.
For further details, visit their website
3. RTA (Driving & Parking)
WhatsApp: +971 58 800 9090
From booking a driving test to paying for parking, the Roads and Transport Authority (RTA) has made it all possible through WhatsApp at +971 58 800 9090. Whether you’re trying to reschedule your road test or just want to pay your parking for an hour, it’s fast and easy to do through their chatbot, Mahboub. You can even avoid those annoying SMS parking fees by using this method instead. And, of course, it works in both English and Arabic. Keep in mind, to pay for your parking your message should mention your vehicle’s plate number, the parking zone number, and the duration of parking in hours, formatted as – Plate Number Space Zone Number Space Number of hours.
For further details, visit their website
4. Dubai Municipality
WhatsApp: 800 900
Have a complaint about something around your neighbourhood? Want to double-check if a viral video or news story is legit? You can now reach Dubai Municipality via WhatsApp at 800 900. Their virtual assistant, Fares, will help you report issues, verify rumours, and request general municipal services. The best part is how quickly you’ll get a response, and again, this UAE govt WhatsApp number works seamlessly in both Arabic and English.
For further details, visit their website
5. “04” Unified Portal
WhatsApp: 600 500 055
Instead of juggling multiple apps and departments, Dubai’s Unified ‘04’ Portal is like a shortcut to over 40 different government services. By messaging 600 500 055 on WhatsApp, you can connect with departments like Dubai Police, Dubai Health Authority, Dubai Land Department, and more. Truly, all from one place. It’s a centralised support system designed to make your life easier, from renewing your license to getting health records sorted.
For further details, visit their website
6. DEWA (Electricity & Water Authority)
WhatsApp: +971 4 601 9999
If you’ve ever dreaded logging into a utility portal just to pay a bill, you’ll be happy to hear that DEWA now handles everything over WhatsApp at +971 4 601 9999. You can check your balance, view past usage, pay bills, and even sign up for their sustainability programs, all it takes is a quick chat. Support is offered in both Arabic and English, and the process is smooth enough to finish in under 5 minutes with this UAE govt WhatApp number.
For further details, visit their website
7. DFWAC (Women & Children Support)
WhatsApp: 800 111
For women and children in need of protection, the Dubai Foundation for Women and Children (DFWAC) offers 24/7 support through WhatsApp at 800 111. Whether it’s legal guidance, emotional support, or safe shelter that you need, help is always available. The service is confidential, multilingual, and handled by trained professionals who genuinely care. It’s an essential lifeline that anyone can access without fear or judgment.
For further details, visit their website
8. Al Ameen (Dubai Police Reporting)
WhatsApp: +971 54 800 4444
If you ever witness something suspicious or need to report a crime discreetly, Al Ameen is Dubai’s official police reporting service, available via WhatsApp at +971 54 800 4444. This UAE govt WhatsApp is designed to be completely confidential, and it’s ideal for sharing tips or safety concerns without having to make a formal visit to the police station. With Arabic and English support, it’s user-friendly and accessible anytime.
For further details, visit their website
Stay Safe: Scam Alerts & Chat Tips
With so many services now available on WhatsApp, scammers have also been getting clever. You might receive fake messages pretending to be from government departments asking for OTPs, payment links, or sensitive info. The easiest way to spot a fake is to look for the green checkmark badge next to the contact’s name. That green badge means the account has been officially verified by WhatsApp. If it’s not there, don’t engage! Never share personal information like passwords, bank details, or codes over WhatsApp, even if the message seems convincing. And when in doubt, cross-check the number on the official government website or give their hotline a quick call. It’s always better to double-check than get caught up in a scam.
Looking Ahead
Dubai’s move to bring public services onto WhatsApp is a total game-changer for how we interact with government support. It’s fast, safe, and designed to fit around your life. Just make sure you’re using the real, verified numbers and sharing this info with friends and family who might not know about it yet. Doesn’t matter if you’re a long-time resident or new to the city, having these numbers saved in your phone can save you hours of hassle! And can even help you get out of a seriously bad situation if you ever need it.
You may also like: Predictions For UAE’s 2026 Public Holidays – How Many Long Weekends Will There Be?
